ShiftFit help
ShiftFit Support
ShiftFit is a wellness and movement app designed for restaurant and hospitality workers. Email [email protected]; we generally respond within 2–3 business days.
Current status: ShiftFit is currently under development or beta testing.
Frequently asked questions
How do I fix Apple Health permissions?
Open iPhone Settings or the Health app, review ShiftFit’s data access, and enable the categories needed for the feature. Reopen ShiftFit afterward.
Why are my steps missing or different?
Confirm motion and Apple Health permissions, check that the correct device is recording data, and allow time for synchronization. Step sources may calculate totals differently.
Why am I not receiving notifications?
Check ShiftFit notification settings, then iPhone Settings. Confirm Focus modes and notification schedules are not blocking alerts.
How do I report incorrect shift data?
Email [email protected] with the shift date, approximate time, device and app version, and a description. Do not include complete medical records.
Report a bug or request account help
Email [email protected] with “ShiftFit Bug Report” or “ShiftFit Account Help” in the subject. Include safe reproduction details, account email, and username if applicable. Never send a password.
Request deletion
Use the in-app option when available or follow the ShiftFit deletion instructions.